4.Printer not pop up/under other devices

2022-10-24



Ensure your computer USB port is work. If you connect the USB cable via USB adapter, make sure it is work too and pls change a USB port to connect, thank you. 


- Ensure that you have installed the driver software correctly follow our steps. Pls check the setup video and user manual for the details.


- Pls disable the firewall and antivirus since they may stop the installation. After installation, you can start them.